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Services Overview

Business VoIP

There are many compatible handsets which can work with your Voice Soft Hosted System. The Telefonic Hosted IP system is just like a full PBX telephone service and most of our features are included free of charge. Better still, advanced features can be added at any time from your Telefonic control panel.

Business User 10


Business User 25

Multiples Lines and Features with UK Phone Support.

  1. UK Landline Phone Number
  2. Multiple Lines
  3. 10 Extensions
  4. 11 Voicemail to Email
  5. Phone Number
  6. Music On Hold
  7. Conferencing
  8. Multiple Calling Groups
  9. Free User to User Calls
  10. Site and Phone Support
  11. £49.50 + VAT
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Multiples Lines and Features with UK Phone Support

  1. UK Landline Phone Number
  2. Multiple Lines
  3. 25 Extensions
  4. 26 Voicemail to Email
  5. Phone Number
  6. Music On Hold
  7. Conferencing
  8. Multiple Calling Groups
  9. Free User to User Calls
  10. Site and Phone Support
  11. £123.75 + VAT
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SIP Trunking

Connecting your existing PBX to a SIP Trunk to maximise your systems potential.


Did you know you can utilise your existing system to enable SIP trunks, this is a great way to maximise your system capabilities and keep your costs down.

Voice Soft SIP trunks can help you find a solution which can support you on various scenarios of inbound / outband calls.

SIP Trunking is a smart way to reduce costs and increase productivity, some of the key advantages of SIP Trunks are:


Can handle multiple concurrent calls.

Can be set up on any SIP enabled PBX

Discounted call rates

Optional number porting of existing numbers. 

Can set usage limits to control spend


 Web based control panel

Can display any outband number of your choice.




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SPA 303g

SPA 922

SPA 941

SPA 942

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Mobile Extension

Using your mobile device, Voice Soft Mobile Extension facilitates easy and effective communication management with an intuitive interface that accommodates multiple calls. Call functionality includes the ability to swap between two calls, merge and split calls and perform attended and unattended transfers.

Voice Soft Mobile Extension incorporates advanced security settings which allow for secure call signaling and audio encryption. It also contains enhanced audio features including G.711, G.722, iLBC, GSM and SILK.

Voice Soft Mobile Extension is a superior iPhone VoIP application for enterprises as it can be used as an extension to your PBX.


Voice Soft Mobile Extension is available for Android, Apple iPhone and iPod touch.

Enjoy face-to-face communications with Voice Soft Mobile Extension’s new Video Calling add-on. Utilizing either the forward or rear-facing camera on your iPhone or iPod touch, you can make high definition video calls to your contacts using a H.264 video codec. Picture-in-picture view lets you see how you look to the person you’re calling and you can rotate the screen to either portrait or landscape depending on your needs.


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Soft Number

Soft Number – Our solution to a portable geographic number which you can take with you. Our number routing solution can route your number to a mobile application so you never miss a call and you can have that single number for only £6.95 per month.

If you are:



  1. Running a Business - always on the go
  2. Fed up of missing sales calls
  3. Need a truly portable number
  4. Have numerous mobiles, office & home phones
  1. Get an 01/02 number for your business
  2. Calls route to your mobile, home phone, laptop
  3. Routes calls even when abroad
  4. Make cheap international calls through your application.

Then this solution could not only revolutionise your communications but also save you money. One Number is our latest call routing innovation and it represents a real breakthrough in the communications world, ideal for sole traders, small business owners and anyone self employed - a truly unified, one phone number solution.


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Voice Soft customer can control all calls which come through on their account, even if you have multiple numbers you can dictate how the calls are routed individually.

Calls can be routed to landlines/ mobiles or even different office locations. Time profiles can also be implemented so depending on the time of the day calls can be routed differently. Other popular routing options are available such as:


  1. Geographic Routing
  2. Bank Holiday Routing
  3. Busy No Answer Diverts
  4. Voicemail

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World class broadband for mission critical requirements

Broadband Internet Access, aka broadband, allows for high speed Internet access. ADSL(Asymmetric Digital Subscriber Line) is a type of broadband. ADSL uses telephone lines but on a different frequency so it can be used at the same time as the telephone.

Telefonic offers a comprehensive range of business and home broadband solutions to suit all your customer requirements. Powered by a world-class network infrastructure and supported by unrivalled customer service and technical support, Telefonic broadband is a fantastic solution for all your broadband requirements.

Telefonic has developed a complete set of broadband services designed to keep data flowing in a business environment. You can now enhance your own brand awareness with this new zero touch residential offering.


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Latest Promotions

VoIP Offer

Buy 20 VoIP Handsets, get 1 FREE*

14 Day Trial

FREE 14 Day Trial

Free Soft Phone

Click here to download


We have been using Telefonic for 3 years. For most telephony companies this means several changes of account manager. Telefonic..."

M Davies – Risktec Solutions

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"Any concerns we had about moving to VOIP from analogue were dispelled by the support we receive from Telefonic. They took care of the...."

Charlotte Graham, BigLight Ltd

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"Telefonic rates are very competitive and more than that their service level is Excellent. I should say, we are one of their happy customers..."

Anuradha – Paradise Travels and Tours Ltd

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"I would like to say my experience of using Telefonic so far has been great, they always ever so helpful and the service given has been..."

Julie, Lions Ratchets

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"I have to say, I have never done business with a company who has better customer service. Telefonic takes customer service to new heights."

Dan Santhems, Atlantic Records Ltd

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"Excellent customer service, good honest advice and great prices too!"

Sonal, Nail and Beauty

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Helping your business grow using
Hosted Phone Systems

Hosted Phone System Benefits:

Multiple Lines Transfer your existing number Intelligent call routing
Discounted Call Plans Wide Range of Phones to Choose From Low Maintenance
Can have a Mobile Extension Multiple Direct Dial Numbers (DDI)    

Full PBX Facilities and Features:

Music on hold Call Forwarding Call Transfer
Call Queues External Extension Voicemail 2 Email
Auto Attendant Menus Call Groups