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Voicesoft Number Routing

Helping your business grow using
Hosted Phone Systems



Hosted Phone System Benefits:

Multiple Lines Transfer your existing number Intelligent call routing
Discounted Call Plans Wide Range of Phones to Choose From Low Maintenance
Can have a Mobile Extension Multiple Direct Dial Numbers (DDI)    

Full PBX Facilities and Features:

Music on hold Call Forwarding Call Transfer
Call Queues External Extension Voicemail 2 Email
Auto Attendant Menus Call Groups    

Voice Soft customer can control all calls which come through on their account, even if you have multiple numbers you can dictate how the calls are routed individually.

Calls can be routed to landlines/ mobiles or even different office locations. Time profiles can also be implemented so depending on the time of the day calls can be routed differently. Other popular routing options are available such as:

  • Geographic Routing
  • Bank Holiday Routing
  • Busy No Answer Diverts
  • Voicemail



Plus:

Store Locate - based on your dialling location the nearest store will be read out.

Automated Data Capture - leaving your name and address details.

Route to Mobile - calls can be routed to a landline then diverted to a mobile if the call is unanswered or busy.

Interactive Voice Response Services – e.g. press 1 for sales, press 2 for accounts.

CLI Routing -based on your location i.e. the number you are dialling from, your call will be directed accordingly.

Even if you choose to use a simple point to point routing plan you can add a call announcement to prompt you so you know where the call was generated from e.g. “This call was generated by The Daily Telegraph advert”. This prompt will only be heard by the person answering the call.

Call us now on 0800 849 5252 or Click Here to get a FREE Quote.